Sr Business Systems Analyst & TPM

Systems.
Data.
Strategy.

Enterprise Systems & Data Strategy Lead directing high-scale infrastructure projects. Expert in NetSuite strategy, API/Data mapping, and Technical Program Management (TPM).

45%Defects Reduced
42%Vendor OPEX Saved
ERP/APICore Stack
Black and white portrait of Johana Luna

Professional Experience

Mar 2022 — PresentUnilever Prestige

Sr. Business Systems Analyst & TPM

Led global API integrations (PLM/Compliance); engineered Power BI validation dashboards reducing system defects by 45%. Reduced vendor management costs by 42% for SaaS portfolios.

Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Oct 2020 — Mar 2022Shutterfly, LLC

Sr. Data Analyst Level 2

Orchestrated migration of 3TB+ historical intelligence to Microsoft Fabric. Captured $8M in annual savings through Random Forest predictive shipping models and carrier negotiations.

Nov 2014 — Jan 2016Claro

Regulatory Audit & Automation Lead

Directed engineers to govern 650M+ monthly records within Oracle environments. Reduced audit reporting cycles by 40% via automated SQL-query framework.

Technical Stack

Analytics & Visualization

5 Skills
SQL (BigQuery / Oracle)
Power BI (Advanced DAX)
Python (Scikit-learn)
Tableau
Looker

Data Quality & Migration

6 Skills
Automated Migration Validation
Data Integrity Auditing
ETL / ELT Pipelines
Microsoft Fabric
Databricks
Azure

Systems & Implementation

5 Skills
Business Requirement Documentation (BRD)
ERP Lifecycle Management
Technical Field Mapping
NetSuite Strategy
UAT Governance

Strategy & Leadership

6 Skills
AI Business Implementation (GPT-4, Copilot)
Technical Risk Mitigation & Roadmapping
Cross-functional Stakeholder Alignment
Agile Program Management
Vendor Management
SDLC

Strategic Case Studies

Portfolio Strategy42% Costs Saved

SaaS Portfolio Consolidation

Reduced vendor management costs by 42% through technical audits and aggressive contract consolidation for multi-million dollar SaaS portfolios at Unilever.

NetSuite / API Mapping / Power BI
Logistics AI$8M Saved

Predictive Carrier Negotiation

Captured multi-million dollar annual savings via Random Forest predictive modeling and carrier rate deep-dive analytics.

Python / Random Forest / Fabric