Senior Business Systems Analyst & TPM

Engineering the Data Logic
for Global
Prestige Brands.

Johana Luna Portrait

Enterprise Systems & Data Strategy Lead directing high-scale infrastructure projects. Expert in NetSuite strategy, API/Data mapping, and Technical Program Management (TPM).

45%Reduced
42%Saved
ERP/APICore
Black and white portrait of Johana Luna

Professional Experience

Mar 2022 — PresentUnilever Prestige

Sr. Business Systems Analyst & TPM

Led global API integrations (PLM/Compliance); engineered Power BI validation dashboards reducing system defects by 45%. Reduced vendor management costs by 42% for SaaS portfolios.

Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Hourglass✦
Paula's Choice✦
Tatcha✦
Murad✦
Living Proof✦
K18✦
Dermalogica✦
Oct 2020 — Mar 2022Shutterfly, LLC

Sr. Data Analyst Level 2

Orchestrated migration of 3TB+ historical intelligence to Microsoft Fabric. Captured $4.5M in annual savings through Random Forest predictive shipping models and carrier negotiations.

Nov 2014 — Jan 2016Claro

Regulatory Audit & Automation Lead

Directed engineers to govern 650M+ monthly records within Oracle environments. Reduced audit reporting cycles by 40% via automated SQL-query framework.

Professional Development

2019 — 2020Lambda School

Data Science & Machine Learning Fellowship

9-Month Technical Immersion

Technical Pivot: Bridged legacy systems engineering with modern U.S. data architecture, focusing on Python-driven predictive modeling.

Core Stack: Scikit-learn, Pandas, Deep Learning, and end-to-end ML pipeline development.

Strategic Outcome: Built the technical foundation for the $4.5M annualized savings realized at Shutterfly.

2009 — 2014Universidad Industrial de Santander - Colombia

B.S. Systems Engineering

Core Foundation: Advanced studies in Enterprise Architecture, Database Management (Oracle/SQL), and Algorithmic Logic.

Scope: Engineering-grade systems analysis for high-scale industrial and regulatory environments.

Strategic Capabilities

Enterprise Systems & Strategy

Systems & Implementation

  • ERP Lifecycle (NetSuite): Strategy and global field mapping.
  • API Architecture: Managing complex PLM and Global Compliance integrations.
  • UAT & BRD Governance: Leading technical requirement documentation and user acceptance.

Reduced system-wide defects by 45%

Data Engineering & Analytics

Data Logic & Intelligence

  • SQL (BigQuery / Oracle): Governing 650M+ monthly records.
  • Python (Scikit-learn): Engineering predictive models for logistics optimization.
  • Power BI (Advanced DAX): Developing automated QA and validation dashboards.

Captured $4.5M in annualized bottom-line savings

Infrastructure & Migration

Scalability & Governance

  • Microsoft Fabric / Azure: Orchestrating 3TB+ historical intelligence migrations.
  • ETL/ELT Pipelines: Architecting data flow for global prestige portfolios.
  • Data Integrity Auditing: Mitigating technical risk across disparate systems.

Ensured 100% data integrity during cloud-scale transitions

Modern Leadership (TPM)

Strategy & Optimization

  • AI Business Implementation: Engineering LLM-based agents for UAT automation.
  • Vendor Management: Driving 42% OpEx reduction via SaaS portfolio audits.
  • Agile Program Management: Facilitating cross-functional stakeholder alignment.

Optimizing OpEx for $2B+ global brand portfolios

Strategic Case Studies

Portfolio Strategy42% Costs Saved

SaaS Portfolio Consolidation

Reduced vendor management costs by 42% through technical audits and aggressive contract consolidation for multi-million dollar SaaS portfolios at Unilever.

NetSuite / API Mapping / Power BI
Logistics AI$4.5M Saved

Predictive Carrier Negotiation

Captured multi-million dollar annual savings via Random Forest predictive modeling and carrier rate deep-dive analytics.

Python / Random Forest / Fabric